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User Accounts

Get answers on how to sign up for an account, reset your password, and access X3 resources.

How can I create an account to access training videos and other resources?

You can sign up for a Jaquish Biomedical account here. Currently, only customers can create an account, so be sure to use the email address associated with your orders. Once the account has been created, you will be sent a Verification Email. This is

Why can't I create an account?

You need to sign up using the same email address you used when you placed the order. If you are having issues or can't remember which email you used, please contact us with your order number, the email address used for the purchase, or the shipping a

How can I change the email address associated with my account?

If you need to update your account email address, simply contact us with your current account details and the new email address you wish to use. We will make the necessary changes, and a verification email will be sent to the new email address. It wo

How do I reset my account password if I am not receiving the reset email?

If you've forgotten your password or are not receiving the reset email, first confirm that you have an account using the email address linked to your orders. After creating a new account or attempting a password reset, check your email's spam folder

How can I get access to the X3 workout program and X3 instructional videos?

If you've purchased an X3 Elite or X3 Force Smart Gym, you will need to sign up for an account to access our included workout programs and videos. Once you've created an account and logged in, you can access the X3 12-week Program, X3 Nutrition Progr

Can I mix Fortagen with other ingredients like smoothies?

Fortagen is recommended to be mixed with water for best results, but it may be possible to mix it into smoothies as well. If mixed with other ingredients, wait at least 30 minutes before consuming any other protein and more than 1 hour after consumin