Learn more about military discounts, resellers, payment plans, payment options, and more.
The best way to purchase the X3 is directly from the official Jaquish Biomedical website. We offer US and international shipping. We also have many demo centers around the world and authorized dealers for the X3 in the US and Europe. There is no warr
We accept payments from Visa, Master Card, American Express, PayPal, Apple Pay, Amazon Pay, Google Pay, and Shopify Pay. You may also be able to finance your purchase with Affirm or PayPal Credit.
We offer payment plans through Affirm and PayPal Credit. The terms may vary, but they typically offer 3-6 month plans at zero interest. They also offer more extended plans, but usually with interest. You can select these options during checkout on th
Thank you for your service!. For military and first responders (police, fire, EMS, etc.) we offer a 15% discount on an X3 Bar Elite system, X3 Force Smart Gym, and X3 Force Bar (Bar Only). We use ID.me at checkout to prove your identity securely and
Your satisfaction is guaranteed.* If you’re not 100% satisfied with your purchase, contact our customer service team within 30 days of delivery for a Return Merchandise Authorization (RMA) number. Please note that Gift Cards are not eligible for retu
If you want to change or cancel your order, contact our customer service team. We will do our best to accommodate your requests, but ship orders quickly. Once your tracking has been generated, it may be too late for us to stop it from shipping, as it
Reach out to our customer support team to initiate the return process with your order number and details about the item you wish to return. Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the ret
Log into our store to manage your subscriptions. You can make any changes you would like.
To ship items your items as fast as possible, it’s common for items to ship and arrive separately. Once we ship your order, we will email you your tracking information. If you don’t see it in your inbox, check your spam folder in case it ends up ther
Jaquish Biomedical Corporation (“Jaquish Biomedical”) warranty is intended for the original purchaser. We warrant that all authentic Jaquish Biomedical X3 exercise equipment and carrying cases shall be free from defects in material and workmanship un
All Jaquish Biomedical products are engineered and designed in the United States of America. We work hard to manufacture as many of our products as possible in the United States. Whenever possible, we prioritize US manufacturers and fabricators for b
We can ship almost anywhere in the world, including U.S. PO boxes and APO addresses. U.S. PO Boxes and APO addresses use USPS to ensure the fastest delivery speed. Below is a partial list of our shipping destinations. Select your country during check
We don't offer live phone support at this time. To provide the highest quality support to each customer, we have only a few highly trained, US-based customer service staff. By keeping all communication in one format, we can respond more quickly to ea
Yes, you can buy an X3 gift card here: Jaquish Biomedical Gift Card
Unfortunately, we do not allow coupon codes to be combined. Only one coupon code can be used per order.
To apply a promo or discount code:. If you’re having trouble entering your promo code, please try clearing your web browser's cache or using a different device.
To update the payment information on the subscription, you can log into your account; once logged in, there will be a User Profile Bubble in the right-hand corner; once you click on that, a drop-down menu will appear, and you will see "Manage Subscri
If you suspect your order is headed to the incorrect location, contact us immediately with your correct address. We can verify the destination and assist you. If the package is still with the carrier, depending on the delivery status, we may be able
If you forgot to apply a discount at checkout, please inform us right away. Provide us with the discount code you intended to use, and we will assist you in ensuring you receive your discount. Coupons cannot be combined, applied to past orders, or ap
If you need a copy of your invoice for an order, sign into your account, visit your Order History, and click the invoice button for your order.
We are happy to assist with instructions on how to cancel your subscription.
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow 3–5 business days for the refund to reflect in your account.